FREQUENTLY ASKED QUESTIONS

Each Siraj Aroma candle is hand poured and placed in a vessel made of blown glass.  This forms a smooth and clean look, that topped with a gold lid offers a modern and sleek appearance that can be reused as part of your home decor.

What are the key ingredients?

Siraj Aroma candles are made with soy wax, are 100% phalate-free and use essential oil based fragrances.

What are the candle dimensions?

The candle is 3"D x 3"H.

What is the wick made of?

Wicks are made of either 100% Cotton Wick or wood wick.

What is the burn time?

Each candle offers up to 60 hours of burn time.

Where is Siraj Aroma based?

Siraj Aroma is based in Brooklyn, New York.  Contact: info@sirajaroma.com

How should I take care of my candle?

• Before burning, always trim the wick to 1/4" inch with either a wick trimmer or scissors.  Long or crooked wicks can cause uneven burning, dripping or flaring.
• Keep the wax pool clear of wick trimmings, matches and debris at all times.
• Never leave a candle unattended.
• Never burn a candle on or near anything that can catch fire.
• Keep candles out of the reach of children and pets.
• Do not place lighted candles where they can be knocked over by children, pets or anyone else.
• Never touch or move a candle while it is burning or while the wax is liquefied.
• Don’t burn a candle all the way down.
• For a margin of safety, discontinue burning a candle when 1/2 inch remains in the container, normally at that point they will self-extinguish.
• Place burning candles at least three inches apart from one another.
• This is to make sure they don’t melt one another, or create their own drafts that will cause the candles to burn improperly.

What are your shipping options?

Shipping is done via United States Postal Service (USPS).  Our timeframes are estimates based on speed of delivery by USPS.  Please place your order as soon as possible and provide additional lead time to ensure your Siraj Aroma candle arrives at the desired time.

Do you offer refunds?

Please refer to our refund policy on more information.